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Returns and Exchange Policy
If you have any problems with your product within 30 days (For BRAND NEW items only) of the date of purchase we will be happy to replace it with a new product of the same model or repair the product. If you need a replacement unit, send an explanation of what is wrong with the product in an email to returns@pinoygadgets.net We will reply with the information how to return the defective product.
If a return is necessary due to a defect (defects not due to negligence), you are responsible for all return shipping costs. We will not reimburse shipping costs.
All returned items must be received within 30 days of the original purchase date, and include all original components and accessories, this includes and is not limited to the original product packaging. We do not make exceptions on this policy.
We do not offer exchanges for credit toward different products. We are not liable for any damages incurred during shipment.
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Processing period is 10 business days.
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Batteries and Accessories are not included in the warranty.
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Range issues in Two-Way Radios will not be accepted. See FAQ
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Manufacturer Warranty - This is the warranty provided by the manufacturer NOT by PinoyGadgets. See manual for specific details. You need to send the item to the manufacturer directly for replacement.
Refund Policy
If you purchase a product and decide that you no longer want it, we can offer you a refund if the following criteria are met:
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The product must be unopened, and in resalable condition.
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The exterior of the package must be free from damage or markings of any kind.
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We must receive the returned item within 7 days of the original purchase date.
If you return meets, the above criteria, send an email to returns@pinoygadgets.net and we will reply how to return your product.
We are not responsible for shipping charges of non-defective returned merchandise.
Upon our receipt of the product we will deposit your refund with in 10 business days and minus 15% restocking fee.
If your product is defective we will be happy to replace or repair the product within 30 days. See our returns and exchanges policy above. To view our most current Returns and Exchange policy and Refund policy visit www.pinoygadgets.net
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