General Questions What is your current Exchange Rate? What brands do you carry? Can i pick-up the product in your store? Can I test the product before i pay for it? Where are you going to use these radios? Shipping Questions Do you allow Combined shipping? Payment and How To Order Questions How can i Order your Product? Is it Secure & Safe to Order Online using Credit Card? What does it mean to be Paypal Verified Member? Technical Questions Questions about 2-Way Radio - RANGE I purchased 10,18,20 or higher Mile Range Two-Way Radio but I can no longer receive any communication within 2- Mile range? Which is Better Motorolla or Cobra, Uniden, Midland? How long is the INITIAL Charging Period for Uniden,Midland and Cobra Radios? How Long is the WARRANTY? Can i Refund? Or What are your Returns and Exchange Policy? Do you offer for RENT long range VHF Two-Way Radios? like the one being used by Security guards?

General Questions What is your current Exchange Rate? Our current exchange rate is 43.50 Pesos per 1 U.S. Dollar. Rate is subject to change without prior notice. What brands do you carry? Most of the Brands that we sell are U.S. / German Brands It's our PRIDE NOT to sell "Imitations" / "Low Quality" brands. Can i pick-up the product in your store? No as of this time. We don't have any conventional/physical store. We are an e-commerce company. Can I test the product before i pay for it? No. All brand new items are SEALED and All our Used/Factory Renewed/2nd Hand items are properly checked by our Quality Assurance team before posting or selling it in our website. Guaranteed that all merchandise are 100% working. For Two-Way Radios. If you are not sure if the product will work for you then you need to READ more and research more on your own about FRS/GMRS Two-Way Radios however, we could share our experience and technical know-how about the limitations of the product. Where are you going to use these radios? If you are an outdoor enthusiast, be sure to pick the most powerful radio, with the longest range possible. If you are planning on using these around the house, church, restaurant, around a gymnasium or concert hall a Less Powerful, Less Expensive Radio should fit your needs. Shipping Questions Do you allow Combined shipping? Yes. We do allow Combined or Multiple product order in 1 package.. For your to SAVE much on shipping we suggest that you Contact us via SMS and pay via Cash Bank Deposit. Payment and How To Order Questions How can i Order your Product? Its easy. Ordering using Credit Card: Shipping & Billing > Shipping Methods > Payment Options > Transaction Complete Step 1: Choose the product you would like to order Step 2: Click ADD to CART Step 3: Click the CHECKOUT Link Step 4: Register an account (Just follow the process after clicking the Checkout link). Step 5: Fill-out your shipping and billing details PLUS Choose the Shipping rate applicable for your. For Metro Manila orders click the "Metro Manila" option and so on.. Step 6: Click Next step then click "PAY VIA PAYPAL". Step 7: Click the PAYPAL Button (click here to pay). Step 8: The website will REDIRECT you to Paypal website then click "Sign up for a PayPal account and continue checkout." Step 9: REGISTER and Enter your Credit Card Details. That's it! Ordering via Cash Deposit: Step 1: Choose the product you would like to order. Step 2: SMS our customer service at 0922-811-0040 or Email Us the product you would like to order. Step 3: Our customer representative will respond to you regarding the total amount that you need to pay plus shipping including the BANK account details. Step 4: Pay the item by CASH deposit in the bank. Step 5: Email or SMS us ASAP regarding your payment. If payment is done before 2PM we will process your order same day. That's it! wait for the SMS or email of our customer representative to advise you the TRACKING Number of your order. Is it Secure & Safe to Order Online using Credit Card? YES. We have integrated are leveraging PAYPAL's Online "Secure" Credit Card Payment System. Paypal is using state of the art computer security systems (Anti-Fraud / Anti-Hacking System / Intrusion Prevention System / Encryption) that allows users to Pay using credit card online. Paypal has no security incident or security breach for several years. For PinoyGadgets Website we are using Versign and Encryption/SSL technology to Secure our online transaction integrating it with PayPal Secure Payment System. For more INFO about Online Secure Online Shopping visit our "Customer Service" Link > Click "and Secure Shopping Online". Watch the Video why shopping online is safer than using credit card in a physical store. What does it mean to be Paypal Verified Member? Excerpt from Paypal.com website: Verification increases the security of the PayPal network. Verified members have successfully completed PayPal's Verification system to establish their identity with us. The Verification process varies by country or region. For example, in the U.S., a Verified member has added and confirmed a bank account with PayPal. In Germany, a Verified member has completed a bank transfer or the Expanded Use Process. In most countries and regions where PayPal is available, a Verified member has added a credit card and completed the Expanded Use process. source: https://www.paypal.com/cgi-bin/webscr?cmd=xpt/Marketing/securitycenter/buy/VerificationFAQ-outside PinoyGadgets is a Certified PAYPAL VERIFIED MEMBER. Technical Questions Questions about 2-Way Radio - RANGE Range Vs. Terrain (The Truth about range) Check how you could maximize the full range of your FRS/GMRS 2-Way radio and what to expect depending on the terrain/environment when using the radios. Feel free to contact the manufacturer directly and they will be happy to answer your question if you have issues with regards to Range issues. Source: Cobra 2-Way Radios Hill to Valley - Max Range Wooded Field - Mid-Range Urban w/ buildings - Shorter Range due to interferences. Source: Uniden 2-Way Radios Hill to Valley - Max Range Open Field - Better Range Community Setting - More Range Wooded Area - Average Range Source: Midland 2-Way Radios Max-Range - No sight Obstruction. Mid-Range - Partial Obstruction to Line of Sight. Short Range - Major Obstruction to Line of Sight. I purchased 10,18,20 or higher Mile Range Two-Way Radio but I can no longer receive any communication within 2- Mile range? This is the most common question for frs/grms two way radio users. The most accurate answer would be. It will all depends on the Terrain and Environment. Different location has different interferences. See details Above (Range Vs. Terrain). Feel free to contact the manufacturer directly should you have any technical question regarding range. Based on our experience we are very satisfied with the quality of the products being provided by Cobra, Midland and Uniden however, We also acknowledge the fact that there are times that you cannot reach the full range of the GMRS/FRS two-way radio due to different locations and environment/terrain We have experienced users could use gmrs/frs inside a few floor buildings effectively (up to 15th Floors) and we experienced having trouble communicating with a person in a 2nd floor building while the other person is meters away outside the building (street with lots of houses) but in other location the radios works well on this urban type environment. Before you purchase a radio make sure that you know where to use it and familiarity on your environment. Overall thousands of users are satisfied of FRS/GMRS two-way radios worldwide whether for business or personal use!  REFUNDS OR RETURNS cannot be accepted if due to Range Issues. You may contact the Manufacturer directly for your complain. If you have any questions contact us via our Contact Us Page. Which is Better Motorolla or Cobra, Uniden, Midland? Based on our experience in terms of COST, Performance, LOOKS and Reliability we are very satisfied with Cobra, Uniden and Midland brands. How long is the INITIAL Charging Period for Uniden,Midland and Cobra Radios? Initial charging time is 14 to 15 Hours. How Long is the WARRANTY? Can i Refund? Or What are your Returns and Exchange Policy? Warranty will not take effect if damage was done due to negligence. For more info check out our warranty page - http://www.pinoygadgets.net/warranty.html Do you offer for RENT long range VHF Two-Way Radios? like the one being used by Security guards? NO. We only offer for RENT FRS/GMRS two-way radios/Walkie Talkie. Range capability is different compared with VHF radios / radios used by security guards (long-range). Our two-way radio is catering different needs and our radios is more PRESENTABLE/SLEEK.

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